Significant Water Intrusion in Scarborough, Ontario

Wednesday, August 7th, 2024 by Elyse Sauriol

Challenge

A homeowner in Scarborough contacted Basement Systems Toronto after experiencing significant water intrusion in their home following heavy rains, despite having a sump pump installed. Concerned that the foundation was the root of the problem, they were in urgent need of a solution to prevent further damage to their property. Understanding the severity of the situation, our Customer Care team promptly scheduled a home inspection to assess the issue.

Solution

Our System Design Specialist visited the home and conducted a thorough inspection, uncovering that the existing sump pump wasn't effectively managing water seepage from the foundation, particularly during heavy rains. To address this, we recommended the installation of the WaterGuard interior drainage system, which is designed to channel water away from the foundation and into the sump pump, preventing water from accumulating inside the home.

The homeowner agreed to the proposed solution, and our experienced production team, led by a foreman and skilled installers, swiftly got to work. The WaterGuard system was expertly installed with minimal disruption to the homeowner's daily life, and the property was left clean and orderly upon completion. The project was completed smoothly and efficiently, resulting in a dry and secure basement.

Since the installation of WaterGuard, the house has remained dry, even after subsequent heavy rainfalls. The homeowner was delighted with the professionalism of our team and relieved to have found a long-lasting solution to their water intrusion problem. At Basement Systems Toronto, we take pride in not only fixing basements but also providing peace of mind through reliable, effective solutions and exceptional service.