Why is my sump pump not working?

There could be several reasons why your sump pump is not working. Here are some common issues and troubleshooting steps:

1. Power Supply: Check to ensure that the pump is receiving power. Sometimes, circuit breakers can trip, or fuses can blow, cutting off power to the pump. Make sure the outlet is functioning properly by plugging in another device.
2. Float Switch: The float switch is responsible for activating the pump when the water level rises. If the float switch is stuck or damaged, it may prevent the pump from turning on. Inspect the float switch to ensure it moves freely and isn't obstructed by debris.
3. Clogged Pump: Debris, dirt, or sediment can accumulate in the pump and obstruct its operation. Disconnect the pump from the power source and inspect the intake screen and impeller for any blockages. Clean the pump thoroughly if necessary.
4. Check Valve Failure: A malfunctioning check valve can allow water to flow back into the sump pit, causing the pump to cycle frequently or preventing it from discharging water effectively. Inspect the check valve for any signs of damage or debris buildup.
5. Pump Motor Failure: If the motor of the pump has burned out or failed for any reason, the pump will not function. Listen for any unusual noises when the pump is supposed to be running, which could indicate motor failure.
6. Overwhelmed Pump: If there is an excessive amount of water entering the sump pit, the pump may not be able to keep up with the demand. This could be due to heavy rainfall or improper drainage. Consider installing a larger pump like our TripleSafe™ or improving drainage around your property.
7. Sump Pit Design: Ensure that the sump pit is properly sized and constructed to allow efficient water flow to the pump. If the pit is too small or improperly positioned, it may not collect water effectively.
8. Old Pump: It's possible that your sump pump is failing due to its age. Over time, components wear out, leading to decreased efficiency or total failure. Signs like frequent cycling or strange noises indicate age-related issues. To prevent potential flooding, it's wise to replace an old sump pump with a newer, more reliable model.

If you're unable to identify or fix the problem on your own, it may be necessary to contact a sump pump expert for further assistance. We offer free quotes & inspections for all your sump pump needs.