Sump Pump Upgrade in Etobicoke, Ontario

Thursday, March 20th, 2025 by Elyse Sauriol

Challenge

Recently, a homeowner in Etobicoke reached out to us in a panic. Despite having a sump pump, their basement still flooded during a particularly nasty storm. With Toronto’s unpredictable weather, they realized their current setup wasn’t enough to protect their home, leaving them anxious about future storms. They needed a more reliable, long-term solution to keep their basement dry and their worries at bay.

Solution

Our Customer Care team quickly stepped in, scheduling a visit from one of our System Design Specialists. After a thorough inspection, the specialist identified the issue and recommended the TripleSafe Sump Pump System, paired with an IceGuard® to prevent frozen discharge lines—essential for Toronto’s harsh winters.

Next, our production team arrived, ready to install the solution with precision and care. The TripleSafe Sump Pump was chosen for its unbeatable reliability, featuring three pumps to handle any level of water and a battery backup to keep it running even during power outages. To further prevent flooding, we installed IceGuard®, a safeguard against frozen discharge lines that could otherwise lead to water backup.

From start to finish, our team worked with respect for the homeowner’s space, ensuring a clean and efficient installation. The result? A dry, worry-free basement and a homeowner who could finally sleep peacefully, knowing their home was protected—no matter what the weather had in store.